Privacy Policy
Sloth Insurance respects your privacy. This policy explains what information we collect, how we use it, and the choices you have about your personal data. This page is maintained by Sloth Insurance to answer common privacy questions about our services.
SMS messaging privacy policy
- Sloth Insurance may use text messaging (SMS) to communicate with clients regarding IT support, service updates, maintenance notifications, and other service-related information. By providing your phone number and opting in through our website, email, or during service onboarding, you consent to receive SMS messages from Sloth Insurance.
- Message frequency may vary based on your service activity. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message.
- Data Use and Sharing: We respect your privacy. Your contact information, including your mobile number, will only be used to provide the services you requested and will not be sold, rented, or shared with any third parties for marketing purposes. Sloth Insurance may share limited data with contracted service providers solely for the purpose of delivering IT services or managing communication systems (e.g., Twilio).
- Data Security: We implement reasonable administrative, technical, and physical safeguards to protect client information against unauthorized access, alteration, or disclosure.
1. Information we collect
- We may collect your name, phone number, email address, mailing address, insurance information, and any information you voluntarily provide while requesting a quote or communicating with Sloth Insurance.
2. How we use your information
- Provide insurance quotes.
- Respond to customer inquiries.
- Send appointment reminders.
- Provide policy updates.
- Send customer care follow-up communications.
- Improve our services.
3. SMS communications
- If you provide verbal consent during a phone conversation with one of our representatives, we may send you customer care text messages regarding insurance quotes, appointment reminders, policy updates, customer support, and follow-up communications.
- Message frequency varies.
- Message and data rates may apply.
- You may reply STOP at any time to unsubscribe.
- You may reply HELP for assistance.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Information sharing
- We do not sell your personal information.
- We may share information only when necessary with insurance carriers, licensed insurance partners, service providers that assist us in operating our business, or when required by law.
5. Data security
- We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
6. Your choices
- You may request access, correction, or deletion of your personal information where permitted by law.
- You may opt out of SMS messages at any time by replying STOP.
7. Cookies and tracking
- We use cookies and similar technologies to remember your preferences, understand site usage, and improve functionality.
- You can manage cookie preferences through your browser settings.
8. Children's privacy
- Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
- If you believe we have collected information from a child, please contact us so we can delete it.
9. Changes to this policy
- We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
- Continued use of our services after changes means you accept the revised policy.
10. Contact us
- If you have questions about this Privacy Policy or how we handle your data, email us at shahgoodtalha@gmail.com, call us at (682) 434-4036, or write to us at 1001 FULLER WISER ROAD 1622, EULESS, TEXAS 76039.